I’d like to make an appointment with Dr. Brown, please. I’d like to make an appointment with the doctor, please. I’d like to make an appointment with Dr. Brown, please. Hi, ABC Medical Center. How may I help you? I’d like to make an appointment with Dr. Brown, please. What’s the issue with you? My knee hurts. I’ve been running a lot more lately, and I think it is injured. Dr. Brown has openings next week. Are you free on Wednesday or Thursday? I’m free on Wednesday morning. Okay, what’s your name? Maria Taylor. Yes, sure. Ms. Taylor. We will schedule you for next week Wednesday at 10 am. Thank you. See you next week. Before you go to a medical center, hospital, clinic or doctor’s office, very often, you need to make an appointment. An appointment is a formal arrangement to meet someone at a particular time and place. Patient: a person who is ill and is receiving medical care from a doctor. For instance, Jack Taylor is a patient of Dr. Brown. One of the reasons you visit the doctor is you got injured. For instance, my knee hurts. I have hurt my knee. I have injured my shoulder. Other words you may use about injury are: burn, cut, break, etc. For instance. I have burnt my arm. I have cut my finger. schedule: to arrange an activity that will happen at a particular time. For example, The meeting has been scheduled for Monday’s afternoon. I’m here to see Dr. Brown. I’m here to see the doctor. I’m here to see Dr. Brown. Hi. I’m here to see Dr. Brown. What’s your name? Maria Taylor. What time is your appointment? 10 am. Okay, I find your appointment. Have a seat in the waiting room. I’ll call you when Dr. Brown is ready. Thank you. And I think I have a fever. Let me take your temperature. Okay, at this time the fever is 101 degree. Don’t worry. Thank you. Fever: the body temperature is higher than usual. For instance, I have a fever. I’m feeling a bit feverish. I have a slight fever. I have a symptom. I have a slight fever. Good morning. Dr. Brown. Good morning, Maria. What’s wrong with you? I’m feeling unwell and having a slight fever and a sore throat. How long have you had these symptoms? Two days ago. But it’s getting worse. Are you taking any medication? No. Do you have any other symptoms? I have a runny nose and can’t stop sneezing. Also, I have a bad cough. Did you vomit? Do you have diarrhea? No. But I’m feeling really tired. Let me examine you. Open your mouth wide and say Ah! Let me listen to your lungs. Take deep breaths. It sounds like you’ve got the flu. I’m writing you the prescription and you can buy the medicine from the pharmacy. Thank you. The medicine will make you feel drowsy. You should have light food and drink lots of water. Also, you should get plenty of rest. Okay. Can I have a medical certificate? Sure. Thank you, Dr. Brown. When you meet the doctor, you need to describe the symptoms. A symptom is how you feel, or physical or mental change when you are sick. For example, I have a fever. I have a sore throat. I have a bad cough. I have a runny nose. I keep sneezing. I vomit all the time. Or I throw up all the time. I have diarrhea. Or I have the runs all the time. I have a headache. I have a stomachache. I have a tummy ache. After knowing your symptoms, the doctor will examine you. For instance, the doctor will check your throat. The doctor will listen to your lungs for any abnormal noise. The doctor will write you a prescription. Prescription is the document in which the doctor writes the details of the medicine that the patient needs. You need to take this prescription and buy the medicine in the pharmacy. Pharmacy is a place where medicines are prepared or can be bought. drowsy: make you feel sleepy. For instance, the medicine will make you feel drowsy. medical certificate: a document signed by a doctor to prove that someone is not healthy enough to do work. If you want to take a sick leave from your company, you need to submit a medical certificate. I feel a pain in my shoulder. I feel a pain in body part. I feel a pain in my shoulder. Hi. What’s the issue with you? Hi, Doctor. I feel a pain in my shoulder. I’ve been going to the gym a lot recently and I think my shoulder got injured. When did the pain start? And does it still hurt now? About a week ago. Yes, it still hurts. Let me check. Could you raise your hand? Ouch, it hurts. I suggest you ice it and I’ll prescribe you some pain medication. Take some rest and don’t work out in the gym. Thanks, Doctor. If you are injured, you can describe the symptoms like this… I feel a pain in my shoulder. I feel a pain in my knee. My back is hurting. My ankle is hurting. I have a backache. I have a shoulder ache. Should I take the pills after meal or before meal? Should I take the pills after meal or before meal? Should I take the pills after meal or before meal? Could I have your prescription, please? Here you go. So, here’s your medicine. There are 4 different kinds of pills. For the white pills, take 1 pill a day. For the other pills, take a pill every 4 hours, 4 times a day in total. Should I take the pills after meal or before meal? After meals. Thank you. After getting the prescription, pharmacists at the pharmacy will tell you the dosage and the frequency. Dosage is the amount of medicine you should take at one time. Frequency is the number of times you should take in a day.